kell88 Terms and Conditions

These terms and conditions ("Terms") govern the use of the kell88 platform and all related services. By using the kell88 website, mobile version, or any associated service, you are considered to have read, understood, and fully agreed to these Terms.

If you do not agree with any part of these Terms, please refrain from using any kell88 service. These Terms have been drawn up in Bengali and apply specifically to users in Bangladesh.

To open an account and use services on the kell88 platform, all of the following conditions must be met:

• You must be at least 21 (twenty-one) years of age.
• You must be a resident of Bangladesh or accessing the service from Bangladesh.
• You must open an account in your own name and for your own use — operating an account on behalf of another person is prohibited.
• Each individual may open only one account. If the same person holds more than one account, all accounts will be closed and funds deposited may be forfeited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Residents of jurisdictions where online gaming is completely prohibited are not eligible to use this service.

If false information is provided or eligibility conditions are violated, kell88 reserves the right to close the account and withhold deposited funds at any time.

Keeping your account secure is entirely your responsibility. Please follow the guidelines below:

• Keep your login credentials (username and password) strictly confidential and never share them with anyone.
• Use a strong password and change it regularly.
• If you suspect unauthorized access to your account, notify our support team immediately.
• You are responsible for all activity carried out through your account, including in cases of misuse by a third party.

Identity Verification (KYC)

kell88 follows a proper identity verification process. We may request the following documents from you at any time:

• A copy of your National Identity Card (NID) or passport.
• Proof of your bank account or mobile banking details (bKash, Nagad, Rocket).
• Proof of residence (utility bill or other official document).

Withdrawals may be held until verification is complete. kell88 reserves the right to initiate verification without prior request.

Deposits and withdrawals on kell88 are handled through convenient payment methods. The following conditions apply:

Deposits

• Minimum deposit amount: ৳200 (per payment method).
• Accepted payment methods: bKash, Nagad, Rocket, and direct bank transfer.
• Deposits must be made from an account registered in your own name — deposits from third-party accounts are prohibited.
• Deposited funds are generally credited to your account instantly.

Withdrawals

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 5 to 30 minutes.
• Withdrawals will only be sent to the same payment account used to make the deposit.
• Withdrawals may not be approved before bonus wagering requirements have been met.
• Unusual or suspicious withdrawal requests may require additional verification.

kell88 offers a range of bonuses and promotional offers. Each bonus has its own conditions, and compliance with them is mandatory.

Welcome Bonus

• New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000.
• Example: Deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
• Example: Deposit ৳6,000 and receive the maximum ৳5,000 bonus, giving a total balance of ৳11,000.
• To withdraw this bonus, you must wager 15 times the total bonus amount (15x wagering requirement).

General Bonus Terms

• Claiming multiple bonuses from the same IP address, device, or household is prohibited.
• Bonuses are provided solely for honest personal use.
• If bonus abuse is proven, the bonus and any associated winnings will be forfeited.
• If wagering is not completed before a specific bonus expires, the bonus will be cancelled.
• kell88 reserves the right to withdraw or modify any bonus.

All games on kell88 are conducted fairly and transparently. The following rules apply when playing:

• Each game has its own rules, which should be read before starting to play.
• If a game is interrupted due to a technical issue, that game round may be voided and the wager returned.
• The result recorded on the game provider's server is considered final. In the event of a discrepancy with what is shown on the user's screen, the server data takes precedence.
• Any dispute regarding a game result must be reported to the support team within 24 hours.
• If a game provider's rules change, kell88 will follow those changes.

The following activities are strictly prohibited and may result in account termination and forfeiture of deposited funds:

• Money laundering or use of illegally obtained funds.
• Opening or operating multiple accounts.
• Hacking or abusing the bonus system (bonus abuse).
• Use of automated software, bots, or scripts.
• Coordinating with other players to gain an unfair advantage (collusion).
• Exploiting platform security vulnerabilities or software bugs.
• Operating an account under a false identity or another person's identity.
• Impersonating kell88 staff.

kell88 is committed to responsible gaming. We believe gaming is a form of entertainment — it is never a solution to financial problems.

• Never place bets beyond your own means.
• This service is available only to those aged 21 and above.
• If you feel you are developing a gaming addiction, contact us — we can help you set account limits.
• You have the option to temporarily or permanently close your account.
• To learn more about responsible gaming, visit our Responsible Gaming page.

kell88 treats the protection of your personal data as the highest priority. We keep your information secure using SSL encryption and modern cybersecurity technology.

• Your personal data will never be sold to third parties.
• Data may be shared with authorities where required to meet legal obligations.
• Anonymous usage data may be analyzed to improve our services.
• For more details, read our Privacy Policy.

kell88 will not be held liable in the following circumstances:

• Loss caused by internet disconnection or technical failure.
• Unauthorized access to an account due to user negligence or a security breach.
• Disruption to services provided by a third-party payment provider.
• Force majeure events such as natural disasters, cyberattacks, or government restrictions.
• Loss from a user's wager — gaming always carries risk and both winning and losing are possible.

kell88 is committed to providing a safe and reliable platform at all times. In the event of a temporary service disruption, we will work to resolve the issue as quickly as possible.

If a dispute arises between kell88 and a user, the following process will be followed:

• First, contact our support team via 24/7 live chat or email.
• After receiving a complaint, we will typically provide an initial response within 3 business days.
• Complex matters may take longer — a final decision will be communicated within a maximum of 14 business days.
• kell88's final decision is binding under the terms of the agreement.

To submit a complaint, email: [email protected]

kell88 reserves the right to partially or fully amend these terms and conditions at any time.

• Registered users will be notified by email before any significant changes take effect.
• The date when the changes take effect will be clearly stated on the website.
• Continued use of the platform after the changes will be considered acceptance of the new terms.
• If you do not agree with the new terms, please contact support to close your account.

Entire Agreement

These terms and conditions, Privacy Policy and Responsible Gaming Policy together form the entire agreement between kell88 and the user. If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain in full effect.